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Reference Number: AA-02343// Views: AA-02343// Created: 2024-08-06 19:28:50// Last Updated: 2024-08-07 16:42:01
Problem & Solution
Unable to Launch RT-LAB - Missing Permissions Issue

Problem

Trying to launch RT-LAB but it gives a Metacontroller error:

This error can be related with the permissions to launch OpalOne.


Solution

First step is to check if the OpalOne is running. To do it, please open a browser tab and enter the command: http://localhost:60780/console

If you got the denied response on it, it means that the OpalOne does not have the right permissions with the current user. To give the proper access, you can folow one of the steps below:


From the installation folder:

  • C:\ProgramData\OPAL-RT\OpalOne
  • Right-click on cluster
  • Properties -> Security
  • Give all the permissions


From Command Prompt:

  • Open the command prompt (CMD) as administrator
  • Enter the command: icacls C:\ProgramData\OPAL-RT\OpalOne\cluster /grant:r "*S-1-1-0:(OI)(CI)F" /T /Q


After these processes, if you enter again the localhost command, you should see the OpalOne services like in the example below:


With this you will be able to open and run RT-LAB properly.


Note: this issue was detected in RT-LAB 2024.3.0.21 and RT-LAB 2024.3.1.39