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Reference Number: AA-02339// Views: AA-02339// Created: 2024-08-01 13:37:20// Last Updated: 2024-08-01 20:51:08
Problem & Solution
Unable to Install Opal One Service When Installing RT-LAB/Hypersim/MegaInstaller (V2024.3)

Problem

When I install RT-LAB/Megainstaller/Hypersim, an error message appears stating: An error occurred in the installation process: Cannot start Opal One Database.



The installation process continues to completion, but when attempting to launch RT-LAB, I see another error message: An error has occurred with OpalOne when initializing the RT-LAB Metacontroller: Could not find opal-services-handler executable.




How can I resolve this error?


Solution

This issue is caused by a bug in OpalOne, which is currently being tracked and will be addressed in a future update. The problem arises because the initdb with admin rights given during the installation is forbidden. To avoid this issue: Ensure that the installation is performed using a standard user account, rather than a dedicated "administrator" account. The standard user account can have administrative privileges, but it should not be an "administrator" account.