Technical Support

OPAL-RT’s Technical Support Team is Here for You

Need help to install or use OPAL-RT’s products? Please fill out the following form to open a new request and our Technical Support Team will contact you as fast as possible.

You can also consult the OPAL-RT Knowledge-Base to quickly access our repository of support information.

FIRST NAME*
LAST NAME*
EMAIL*
ORGANIZATION*
MARKET SEGMENT*
APPLICATION*
INDUSTRY SECTOR*
COUNTRY/REGION*
STATE OR PROVINCE*
Target Serial Number (OPAL-RT systems only)*
You will find this number on a sticker behind your simulator (either in the PFxxx-xxx-Sxx format or the OPTxxxxxx format)
Please type the command ver in MATLAB command prompt and copy paste the result in this box. If not using MATLAB, enter the name and version number(s) of all software you are using.
Problem Title (Forbidden characters: ~ " # % & * : « < > ? / \ { | } .)*
Please note you cannot use the following characters anywhere in the "Problem Title" field: ~ " # % & * : « < > ? / \ { | } .
Please describe your problem*
Please upload here if you need to send a file (10MB max - Forbidden characters: ~ " # % & * : « < > ? / \ { | } .)
Akzeptierte Dateitypen: jpg, bmp, gif, tif, png, rtf, txt, csv, pdf, doc, xls, ppt, vsd, zip, rar, Max. Dateigröße: 10 MB.
Please note you cannot use the following characters anywhere in a file name: ~ " # % & * : « < > ? / \ { | } .
Please select the most effective way to contact you*
- Phone
- E-mail
If you selected by phone, please enter your phone number here*
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Technical Support

OPAL-RT’s Technical Support Team is Here for You

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